Anderson Toyota DealerRater Consumer Satisfaction Awards

Testimonials

DEALERRATER
russellkl
Full Star Full Star Full Star Full Star Full Star
2-25-2020
Car buying experience

I worked with Chris on the Lexus side and appreciated his commitment with helping me to find the perfect car and he did!! I am thrilled with my new purchase! If you are looking for a great car buying experience and a professional salesperson, I can highly recommend Chris Beto!!

GOOGLE
Doug Shaw
Full Star Full Star Full Star Empty Star Empty Star
2-25-2020
Doug Shaw

The sales people are great but I dont trust the garage at all. Long story, but after sending an email about their shady/lazy approach, I never even got a call back.

CARS
dukeofbluz
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Very easy to deal with. The whole team is very polite....

Very easy to deal with. The whole team is very polite. Our experience was painless, we simply told Frank the car we wanted, what our budget was and he and the team made our dream come true. Thank you very much!

CARS
Allison B.
Full Star Full Star Full Star Full Star Full Star
2-24-2020
We have purchased many vehicles from Anderson Toyota and...

We have purchased many vehicles from Anderson Toyota and recently purchased another Tundra. Our experiences are always enjoyable and professional with Devin and Frank. They both take the time that is needed to explain and answer all of our questions. They truly care about their customers and go the extra mile for you. If you're thinking of purchasing a vehicle, go talk with Devin and Frank at Anderson-they won't let you down!

DEALERRATER
Allison B.
Full Star Full Star Full Star Full Star Full Star
2-24-2020
We have purchased many vehicles from Anderson Toyota and...

We have purchased many vehicles from Anderson Toyota and recently purchased another Tundra. Our experiences are always enjoyable and professional with Devin and Frank. They both take the time that is needed to explain and answer all of our questions. They truly care about their customers and go the extra mile for you. If you’re thinking of purchasing a vehicle, go talk with Devin and Frank at Anderson-they won’t let you down!

DEALERRATER
ryanuzzi1011
Full Star Full Star Full Star Full Star Full Star
2-24-2020
I was very impressed with his knowledge of both the used...

I was very impressed with his knowledge of both the used and the new cars. I spent just a short time with him at first and I knew he would be the one that would help me through the process of purchasing a car. Very smart and understanding. I go see Trent again and refer him to my friends for any future purchases. Five star in my book.

DEALERRATER
dukeofbluz
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Very easy to deal with. The whole team is very polite....

Very easy to deal with. The whole team is very polite. Our experience was painless, we simply told Frank the car we wanted, what our budget was and he and the team made our dream come true. Thank you very much!

GOOGLE
ronald hedin
Full Star Full Star Full Star Full Star Full Star
2-22-2020
ronald hedin

Rick Stout and Don Smith are absolutely amazing! Loved this dealer when we owned Toyotas in the past. Just love the new RAV4 we got today!

DEALERRATER
Denisefalk2
Full Star Full Star Full Star Full Star Full Star
2-22-2020
I love Anderson Toyota in Loves Park! Their service...

I love Anderson Toyota in Loves Park! Their service Department is very professional and quick. I just traded in an IM for a Rav4 and Frank Bleers was the best! I recommend Frank to everyone!

DEALERRATER
charlie
Full Star Full Star Full Star Full Star Full Star
2-22-2020
First Time Lexus Purchaser

Chris Beto and the rest of the staff were very professional and provided an excellent buying experience. They were knowledgeable, accommodating and competitive in their pricing. My wife and I felt comfortable through the entire process. No high pressure sales tactics. Chris took all the time necessary to acquaint us with various features of the vehicle.

DEALERRATER
Muj4life
Full Star Full Star Full Star Full Star Full Star
2-21-2020
We have worked with Chris Beto at Lexus for...

We have worked with Chris Beto at Lexus for purchase/lease of 3 different vehicles. Not only were his prices the most competitive, he was very transparent about everything. No haggling or spending hours negotiating either . All the staff there always seem willing to help in anyway they can. They go above and beyond at Anderson Lexus Toyota. Keep up the great work!

CARS
Muj4life
Full Star Full Star Full Star Full Star Full Star
2-21-2020
We have worked with Chris Beto at Lexus for...

We have worked with Chris Beto at Lexus for purchase/lease of 3 different vehicles. Not only were his prices the most competitive, he was very transparent about everything. No haggling or spending hours negotiating either . All the staff there always seem willing to help in anyway they can. They go above and beyond at Anderson Lexus Toyota. Keep up the great work!

YELP
Jeff H.
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Jeff H.

Just got RAV4 delivered today for my wife. Test drove one over the past weekend and my wife wanted white vs the red we drove. Ricky Stout, manager, found one in Des Moines and had it sent here! Don Smith was the most helpful sales person. He was so accommodating and patient. We have owned Toyota in the past...great cars. Now we have a great dealer to work with again. Super service in the past.

CARS
flem01
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Greg was very accommodating. Short but efficient visit....

Greg was very accommodating. Short but efficient visit. Went in for a slow leak in my tire and was taken very good care of. Great service!

DEALERRATER
flem01
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Greg was very accommodating. Short but efficient visit....

Greg was very accommodating. Short but efficient visit. Went in for a slow leak in my tire and was taken very good care of. Great service!

DEALERRATER
gkalfors
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Chris Beto was great. He listened to our needs, suggested...

Chris Beto was great. He listened to our needs, suggested vehicles that met those needs and made the whole process smooth and easy. We were impressed with him and everyone else we dealt with at the dealership.

CARS
Denisefalk2
Full Star Full Star Full Star Full Star Full Star
2-19-2020
I love Anderson Toyota in Loves Park! Their service...

I love Anderson Toyota in Loves Park! Their service Department is very professional and quick. I just traded in an IM for a Rav4 and Frank Bleers was the best! I recommend Frank to everyone!

CARS
gkalfors
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Chris Beto was great. He listened to our needs, suggested...

Chris Beto was great. He listened to our needs, suggested vehicles that met those needs and made the whole process smooth and easy. We were impressed with him and everyone else we dealt with at the dealership.

DEALERRATER
Izzy
Full Star Full Star Full Star Full Star Full Star
2-17-2020
I went into the dealership for repairs on my 2011...

I went into the dealership for repairs on my 2011 4-Runner with 304,000 miles on it. I loved this vehicle and really wasn't quite ready to part with it. Frank and the staff at Anderson Toyota treated myself and my puppy, Izzy like family. After a few inquiries on the newer vehicles we took a couple test drives. The whole team bent over backwards to make my visit enjoyable and ultimately find me the vehicle I needed at a very reasonable price. I was already loyal to toyota and 4-runners. I am now loyal to Anderson Toyota because of the way I was treated by everyone there.

DEALERRATER
j0rge_t0rres
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Sales consultant Andrej Stranig went the extra mile to...

Sales consultant Andrej Stranig went the extra mile to get us into a great car and a nice deal quickly, we highly recommend Anderson Toyota.

CARS
Izzy
Full Star Full Star Full Star Full Star Full Star
2-17-2020
I went into the dealership for repairs on my 2011...

I went into the dealership for repairs on my 2011 4-Runner with 304,000 miles on it. I loved this vehicle and really wasn't quite ready to part with it. Frank and the staff at Anderson Toyota treated myself and my puppy, Izzy like family. After a few inquiries on the newer vehicles we took a couple test drives. The whole team bent over backwards to make my visit enjoyable and ultimately find me the vehicle I needed at a very reasonable price. I was already loyal to toyota and 4-runners. I am now loyal to Anderson Toyota because of the way I was treated by everyone there.

CARS
j0rge_t0rres
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Sales consultant Andrej Stranig went the extra mile to...

Sales consultant Andrej Stranig went the extra mile to get us into a great car and a nice deal quickly, we highly recommend Anderson Toyota.

DEALERRATER
Plamb59
Full Star Full Star Full Star Full Star Full Star
2-15-2020
We had a great experience at Anderson Toyota. It was our...

We had a great experience at Anderson Toyota. It was our first time purchasing from them and we will definitely purchase from them again in the future. We had excellent customer service from start to finish. Frank Bleers could not have been more helpful. He was willing to work around our schedule. There was a young gentleman training with Frank who was great as well. Sorry I do not remember his name, however I wanted to mention how courteous he was taking the time to chat with us and answer questions while Frank was working on our transaction. Want to also mention the gentleman in finance. I also do not remember his name, however he was very efficient and explained everything in great detail and answered all of our questions. Our experience was excellent from the first phone call through the us driving off the lot with a new vehicle. We definitely reccomend Anderson Toyota.

CARS
Plamb59
Full Star Full Star Full Star Full Star Full Star
2-15-2020
We had a great experience at Anderson Toyota. It was our...

We had a great experience at Anderson Toyota. It was our first time purchasing from them and we will definitely purchase from them again in the future. We had excellent customer service from start to finish. Frank Bleers could not have been more helpful. He was willing to work around our schedule. There was a young gentleman training with Frank who was great as well. Sorry I do not remember his name, however I wanted to mention how courteous he was taking the time to chat with us and answer questions while Frank was working on our transaction. Want to also mention the gentleman in finance. I also do not remember his name, however he was very efficient and explained everything in great detail and answered all of our questions. Our experience was excellent from the first phone call through the us driving off the lot with a new vehicle. We definitely reccomend Anderson Toyota.

CARS
Spaulson1011
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Excellentq

Overallexperiencewastopshelf we spent one year looking for the right vehicle and one day to buy it at Anderson's Chris Beto was a great help and it was good to see an old friend Mike Sartino

DEALERRATER
Latbs4
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Clone Frank! Gentleman, trustworthy, knows his stiff,...

Clone Frank! Gentleman, trustworthy, knows his stiff, I’d recommend him to anyone. Andy checked in a couple of times and that was appreciated. Go team and best wishes

DEALERRATER
Spaulson1011
Full Star Full Star Full Star Full Star Full Star
2-11-2020
Excellentq

Overallexperiencewastopshelf we spent one year looking for the right vehicle and one day to buy it at Anderson’s Chris Beto was a great help and it was good to see an old friend Mike Sartino

GOOGLE
Alfredo Estrada
Full Star Full Star Full Star Full Star Full Star
2-10-2020
CARS
Miranda K
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Amazing Experience - 10/10 Would Recommend

This was my first time purchasing a brand new vehicle and it was easily the best experience I have had at any dealership, hands down. From the moment I entered the lot until the moment I left with my new 2020 RAV4 I felt like I was truly appreciated and taken care of. The sales process was amazing; Don was patient and just somehow knew exactly what I was looking for and what I would love. I'm so used to being swarmed by those in sales when you enter a dealership, to where you feel overwhelmed and almost ran off the lot... This wasn't the case at all at Anderson Toyota. They are patient, knowledgeable, friendly and courteous. Literally every employee there stopped and said hi and had encouraging words. It felt like I won something, rather than having committed to spend a ton of money, hahaha. This entire experience was truly such a blessing.

DEALERRATER
Miranda K
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Amazing Experience - 10/10 Would Recommend

This was my first time purchasing a brand new vehicle and it was easily the best experience I have had at any dealership, hands down. From the moment I entered the lot until the moment I left with my new 2020 RAV4 I felt like I was truly appreciated and taken care of. The sales process was amazing; Don was patient and just somehow knew exactly what I was looking for and what I would love. I'm so used to being swarmed by those in sales when you enter a dealership, to where you feel overwhelmed and almost ran off the lot... This wasn't the case at all at Anderson Toyota. They are patient, knowledgeable, friendly and courteous. Literally every employee there stopped and said hi and had encouraging words. It felt like I won something, rather than having committed to spend a ton of money, hahaha. This entire experience was truly such a blessing.

DEALERRATER
Eddie
Full Star Full Star Full Star Full Star Full Star
2-6-2020
Working with Ryan was great. He helped me get a great...

Working with Ryan was great. He helped me get a great deal on my dream car (Toyota 86 Hakone Edition), 5/5 great customer service. Will ensure that family and friends talk to him for their next Toyota purchase, thank you!

CARS
Eddie
Full Star Full Star Full Star Full Star Full Star
2-6-2020
Working with Ryan was great. He helped me get a great...

Working with Ryan was great. He helped me get a great deal on my dream car (Toyota 86 Hakone Edition), 5/5 great customer service. Will ensure that family and friends talk to him for their next Toyota purchase, thank you!

DEALERRATER
Dzeman
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Great overall car buying experience!

We have purchased several Lexus over the past years from Lexus of Rockford. We keep coming back because they make the experience comfortable and easy! The service department is great to work with! Chris Beto is the best!

CARS
Dzeman
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Great overall car buying experience!

We have purchased several Lexus over the past years from Lexus of Rockford. We keep coming back because they make the experience comfortable and easy! The service department is great to work with! Chris Beto is the best!

DEALERRATER
mjmatus
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Great sales and service from the moment I entered the...

Great sales and service from the moment I entered the dealership and purchased a vehicle. I definitely will continue to purchase cars for the Anderson Group.

CARS
mjmatus
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Great sales and service from the moment I entered the...

Great sales and service from the moment I entered the dealership and purchased a vehicle. I definitely will continue to purchase cars for the Anderson Group.

CARS
meganbarnitz
Full Star Full Star Full Star Full Star Full Star
2-2-2020
Fantastic!

Spending 48 hours dealing with OTHER dealerships, I was about to pull out my hair! Then I tried my luck with Lexus of Rockford and got Keith Kruchten on the phone. That 6 minute call was by far superior to any experience I had with the other dealers in those past 2 days! I told Keith what I needed, asked for information and had him start the legwork. His responsiveness, transparency and demeanor were top notch!! We made an appointment for the next day with expectations set and he met each one of them, the process was quick and informative and the entire dealership was friendly and no pressure! As we moved onto finance, Ben Bleed was informative and friendly and again exactly what we were looking for! Then onto explaining the car and all the new technology involved...they were so patient and truly experts in their product! The whole process was AMAZING! We drove off the lot with the exact car we wanted at a fair price! I wouldn't buy my car anywhere else! Thanks Keith and the entire team at Lexus of Rockford, you've made a customer for life!

DEALERRATER
meganbarnitz
Full Star Full Star Full Star Full Star Full Star
2-2-2020
Fantastic!

Spending 48 hours dealing with OTHER dealerships, I was about to pull out my hair! Then I tried my luck with Lexus of Rockford and got Keith Kruchten on the phone. That 6 minute call was by far superior to any experience I had with the other dealers in those past 2 days! I told Keith what I needed, asked for information and had him start the legwork. His responsiveness, transparency and demeanor were top notch!! We made an appointment for the next day with expectations set and he met each one of them, the process was quick and informative and the entire dealership was friendly and no pressure! As we moved onto finance, Ben Bleed was informative and friendly and again exactly what we were looking for! Then onto explaining the car and all the new technology involved...they were so patient and truly experts in their product! The whole process was AMAZING! We drove off the lot with the exact car we wanted at a fair price! I wouldn't buy my car anywhere else! Thanks Keith and the entire team at Lexus of Rockford, you've made a customer for life!

DEALERRATER
Dolpins4
Full Star Full Star Full Star Full Star Full Star
2-1-2020
A complete package is what you will get when you visit...

A complete package is what you will get when you visit Anderson Toyota. The hospitality, the honesty, the enthusiasm and the family atmosphere you get at Anderson Toyota makes shopping for a new or used vehicle. My salesman, Ryan, exhibits those things with his customers. He is knowledgeable and an experienced salesman that will treat you like you were his own spouse, parent, sibling and/or child. Devin, the GM, is no different and he, too, will make your experience one you will want to share with others. Anderson Toyota's team of employees compliment one another by their individual expertise.

CARS
Merkg100
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Frank understood my needs, researched possible options...

Frank understood my needs, researched possible options and made sure execution was done well. All those involved with my transaction were knowledgeable and professional. A great experience!

DEALERRATER
Merkg100
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Frank understood my needs, researched possible options...

Frank understood my needs, researched possible options and made sure execution was done well. All those involved with my transaction were knowledgeable and professional. A great experience!

DEALERRATER
2017 lexus guy
Full Star Full Star Full Star Full Star Full Star
1-31-2020
i bought 2 cars in a month

i have driven a cadillac for the last 20 years. i didn't like my last xts and stopped out of curiosity to look at a lexus. i walked into the dealer, ran into chris beto, the lexus salesman who had the perfect used car to look at. i bought the car with less than an hour spent at the dealership. i believe i received a fair price for my cadillac, i received a fair price for the lexus, i bought the extended warranty and i was happy with that price. i am thrilled with the car. i did not spend any time negotiating for the car, what they proposed was fair. i traded in a car, purchased a used car and was completely happy with the entire process. thanks Chris, you were exactly right about the car. for the first time in 6 years i am driving a car that i love. update 1/30/20 the first lexus was a 2013 ls460. 4 weeks after i bought that one another ls460 came up that was a 2017. i loved the first car, the 2013, but i wanted a few technology updates, so i bought the 2017. same smooth, fair transaction. they were very considerate of my time.

CARS
2017 lexus guy
Full Star Full Star Full Star Full Star Full Star
1-31-2020
i bought 2 cars in a month

i have driven a cadillac for the last 20 years. i didn't like my last xts and stopped out of curiosity to look at a lexus. i walked into the dealer, ran into chris beto, the lexus salesman who had the perfect used car to look at. i bought the car with less than an hour spent at the dealership. i believe i received a fair price for my cadillac, i received a fair price for the lexus, i bought the extended warranty and i was happy with that price. i am thrilled with the car. i did not spend any time negotiating for the car, what they proposed was fair. i traded in a car, purchased a used car and was completely happy with the entire process. thanks Chris, you were exactly right about the car. for the first time in 6 years i am driving a car that i love. update 1/30/20 the first lexus was a 2013 ls460. 4 weeks after i bought that one another ls460 came up that was a 2017. i loved the first car, the 2013, but i wanted a few technology updates, so i bought the 2017. same smooth, fair transaction. they were very considerate of my time.

CARS
Diane C.
Full Star Full Star Full Star Full Star Full Star
1-30-2020
This is the second time I have worked with Frank Bleers...

This is the second time I have worked with Frank Bleers for a vehicle, the first for a leased Toyota Sienna and again for the purchase of my used Toyota RAV4. When it was time to make my vehicle purchase, Frank was the only person I called! I would recommend him to anyone searching for a new or used car. Great customer service!

CARS
bethc97
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Always a good experience! Everyone was friendly. Have...

Always a good experience! Everyone was friendly. Have purchased both new and used cars at this dealership without any hassle. Strongly recommend this dealership to others!

DEALERRATER
Bailey01
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Lexus Purchase

We recently purchased our Lexus at this dealership. Our sales consultant was Eric Wright. This was a very smooth transaction. Eric was very knowledgeable and professional. He returned our calls and answered any questions we had promptly. We would definitely recommend this dealership. We were also impressed with the professionalism of Ben Bleed, who closed the transaction, and seemed to have a lot of experience.. Thank you for the great experience. Dean and Sue

CARS
Rmelody1
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Ryan was very helpful in getting me the car I wanted. The...

Ryan was very helpful in getting me the car I wanted. The financing department was also very helpful. I have purchased Toyota's from Anderson previously and have been very pleased.