Anderson Toyota DealerRater Consumer Satisfaction Awards

Testimonials

GOOGLE
Lynda Roberson
Full Star Full Star Full Star Full Star Full Star
10-11-2019
CARS
Sally
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Quick, fun, and easy

Ryan, Andy, Frank, and Joe went above and beyond to accommodate me and get me in the perfect vehicle. Overall great experience, will recommend to others.

DEALERRATER
Sally
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Quick, fun, and easy

Ryan, Andy, Frank, and Joe went above and beyond to accommodate me and get me in the perfect vehicle. Overall great experience, will recommend to others.

DEALERRATER
EmilyK85
Full Star Full Star Full Star Full Star Full Star
10-10-2019
This is the second time we’ve leased a vehicle from...

This is the second time we’ve leased a vehicle from Anderson Toyota. But our third Toyota we’ve ever had. Chris has made the process quick and painless each time!

DEALERRATER
Gringa
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Eric Siekierski was the best car salesman I have ever...

Eric Siekierski was the best car salesman I have ever dealt with. Knowledgeable, friendly and very helpful. A delight to work with in every way!

CARS
Michi
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Excellent Experience

Both Devin and Don were very helpful and accommodating. We were trying to get 2 vehicles - one purchase, one lease, and they were very patient and helpful as we went back and forth on decisions. This is a very nice dealership and very professional. They care about their customers and care that they return. We will be returning.

DEALERRATER
Mike and Jenna
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Trade in to brand new SUV

We trade in our used car to brand new Toyota RAV4. Ryan was very patience with us. We are super happy with our new car and the baby loves it! Thank you Ryan for taking your time with us. The manager was also very nice and funny. Thank you!

GOOGLE
Robin Evans
Full Star Full Star Full Star Full Star Full Star
10-8-2019
DEALERRATER
Michi
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Excellent Experience

Both Devin and Don were very helpful and accommodating. We were trying to get 2 vehicles - one purchase, one lease, and they were very patient and helpful as we went back and forth on decisions. This is a very nice dealership and very professional. They care about their customers and care that they return. We will be returning.

CARS
Mike and Jenna
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Trade in to brand new SUV

We trade in our used car to brand new Toyota RAV4. Ryan was very patience with us. We are super happy with our new car and the baby loves it! Thank you Ryan for taking your time with us. The manager was also very nice and funny. Thank you!

CARS
grant2466
Full Star Full Star Full Star Full Star Full Star
10-7-2019
Zach was awesome best buying experience I've ever had if...

Zach was awesome best buying experience I've ever had if your looking for a new Toyota you should talk to Zach he will make sure you have a great experience .

DEALERRATER
grant2466
Full Star Full Star Full Star Full Star Full Star
10-7-2019
Zach was awesome best buying experience I’ve ever had if...

Zach was awesome best buying experience I’ve ever had if your looking for a new Toyota you should talk to Zach he will make sure you have a great experience .

GOOGLE
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Full Star Full Star Full Star Empty Star Empty Star
10-6-2019
GOOGLE
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Full Star Full Star Full Star Empty Star Empty Star
10-5-2019
DEALERRATER
Pamela51
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Very happy customer.

The members of the dealership team were so respectful, informative and kind. Chris Beto is an excellent salesman. Never pushy, but helpful and informative. Superb!

CARS
Pamela51
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Very happy customer.

The members of the dealership team were so respectful, informative and kind. Chris Beto is an excellent salesman. Never pushy, but helpful and informative. Superb!

CARS
mmvant
Full Star Full Star Full Star Full Star Full Star
9-29-2019
Excellent!

Came in looking for a used Lexus. Walked out with a brand new vehicle. Dream come true! Couldn't have done it without Steve Anderson. He made the entire experience seamless and was a pleasure to work with.

DEALERRATER
mmvant
Full Star Full Star Full Star Full Star Full Star
9-29-2019
Excellent!

Came in looking for a used Lexus. Walked out with a brand new vehicle. Dream come true! Couldn't have done it without Steve Anderson. He made the entire experience seamless and was a pleasure to work with.

GOOGLE
Abe Vaughn
Full Star Full Star Full Star Full Star Full Star
9-27-2019
Abe Vaughn

Best rides!

GOOGLE
R.stupka Boat1234
Full Star Full Star Full Star Full Star Full Star
9-27-2019
R.stupka Boat1234

Fast and friendly

GOOGLE
Mary Brown
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Mary Brown

Eric went above and beyond to help me find a car that met my needs. He was extremely accommodating, patient, honest, helpful, and knowledgeable. I felt at easy, and never felt pushed into purchasing something that I didn't want. I was very pleased with his choice of car he helped me pick out. We ended up spending six hours together, I felt like royalty. Thank you for making my car buying experience worthwhile

CARS
Lisa Larson
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Third Time was definitely a Charm!

This was our third car buying experience with Lexus/Toyota and as hard as it is to believe, it was even better than the first and second time. We have had the pleasure of working with Chris Beto on each of our purchases and the relationship has become one of trust and collaboration over the years. We have come to know several of the other sales staff, because they go out of their way to greet you and engage in conversations and remember you when you come back. We have thoroughly enjoyed working with the Service Department with Lexus (Jeff Alquist and Eric Hoffman) and have always had a positive experience. The last time our car was in for it's regularly scheduled maintenance and I came to pick it up, while I was taking care of the ticket, I turned around and Matt Jensen (Manager) had pulled my car up for me! We have been treated professionally and courteously by the finance department and both Tony (Signorella) for this transaction and Ben (Bleed) previously made the "signing" portion enjoyable. We are now enjoying our new RX 450 Hybrid and although it may be a while before the next time....our next time will be with Lexus/Toyota of Rockford!

GOOGLE
Leiya Schulz
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Leiya Schulz

I want to thank Toyota Anderson for the most friendly experience I've ever had when buying a car as well as having service done on my car. They went above and beyond for me and the customer service is absolutely top notch. I will only deal here in my future purchases for not only me but my family as well. Thank you especially Deb from parts and Ricky the GM for making this the easiest most comfortable experience. I appreciate all you guys have done. Keep up the Great Work!

DEALERRATER
Lisa Larson
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Third Time was definitely a Charm!

This was our third car buying experience with Lexus/Toyota and as hard as it is to believe, it was even better than the first and second time. We have had the pleasure of working with Chris Beto on each of our purchases and the relationship has become one of trust and collaboration over the years. We have come to know several of the other sales staff, because they go out of their way to greet you and engage in conversations and remember you when you come back. We have thoroughly enjoyed working with the Service Department with Lexus (Jeff Alquist and Eric Hoffman) and have always had a positive experience. The last time our car was in for it's regularly scheduled maintenance and I came to pick it up, while I was taking care of the ticket, I turned around and Matt Jensen (Manager) had pulled my car up for me! We have been treated professionally and courteously by the finance department and both Tony (Signorella) for this transaction and Ben (Bleed) previously made the "signing" portion enjoyable. We are now enjoying our new RX 450 Hybrid and although it may be a while before the next time....our next time will be with Lexus/Toyota of Rockford!

DEALERRATER
Mary
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Superhero car salesman

Eric went above and beyond to help me find a car that met my needs. He was extremely accommodating, patient, honest, helpful, and knowledgeable. I felt at easy, and never felt pushed into purchasing something that I didn't want. I was very pleased with his choice of car he helped me pick out. We ended up spending six hours together, I felt like royalty. Thank you for making my car buying experience worthwhile

DEALERRATER
TamminRoger2017
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Great Experience!

Tony and Ryan worked hard and went out of their way to find us the car we needed and the car we liked. They took the extra time to find the perfect match!!! Tony is by far the best when it comes to making things work, Ryan was a character and made the process painless. Buying a car with Ryan and Tony wasn’t like buying a car at all. Thanks for all your hard work Tammi and Roger Gerloff

CARS
Mary
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Superhero car salesman

Eric went above and beyond to help me find a car that met my needs. He was extremely accommodating, patient, honest, helpful, and knowledgeable. I felt at easy, and never felt pushed into purchasing something that I didn't want. I was very pleased with his choice of car he helped me pick out. We ended up spending six hours together, I felt like royalty. Thank you for making my car buying experience worthwhile

CARS
TamminRoger2017
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Great Experience!

Tony and Ryan worked hard and went out of their way to find us the car we needed and the car we liked. They took the extra time to find the perfect match!!! Tony is by far the best when it comes to making things work, Ryan was a character and made the process painless. Buying a car with Ryan and Tony wasn't like buying a car at all. Thanks for all your hard work Tammi and Roger Gerloff

CARS
Geo
Full Star Full Star Full Star Full Star Full Star
9-23-2019
Plain simple an Amazing experience.

From the minute We arrived to the moment We got handed the keys. It was such a pleasant experience the best treatment so far in any dealership.Mr Don Smith was such a great person in helping us down to the last minute A+++++ employee.

DEALERRATER
Geo
Full Star Full Star Full Star Full Star Full Star
9-23-2019
Plain simple an Amazing experience.

From the minute We arrived to the moment We got handed the keys. It was such a pleasant experience the best treatment so far in any dealership.Mr Don Smith was such a great person in helping us down to the last minute A+++++ employee.

DEALERRATER
Jim H
Full Star Full Star Full Star Full Star Full Star
9-21-2019
Smooth easiest car I ever purchased

Salesman asked what we were looking for and knew a car that might work for us had just came in. Showed us the car and but zero pressure on us. Explained the options well and answered all our questions. Negotiations went well sales manager was available and didn’t have us wait long. Felt we received an excellent deal. Financing went very smooth and the salesman watched our grandson as we finished the paperwork. Salesman did a great job of explaining the features on our car and even filled it up for us. I love this car

CARS
Jim H
Full Star Full Star Full Star Full Star Full Star
9-21-2019
Smooth easiest car I ever purchased

Salesman asked what we were looking for and knew a car that might work for us had just came in. Showed us the car and but zero pressure on us. Explained the options well and answered all our questions. Negotiations went well sales manager was available and didn't have us wait long. Felt we received an excellent deal. Financing went very smooth and the salesman watched our grandson as we finished the paperwork. Salesman did a great job of explaining the features on our car and even filled it up for us. I love this car

GOOGLE
Patricia Morgan
Full Star Full Star Full Star Full Star Empty Star
9-20-2019
Patricia Morgan

Service was fast and nice waiting area

DEALERRATER
Marshall Reeves
Full Star Full Star Full Star Full Star Full Star
9-19-2019
Outstanding Customer Service at the Highest level

My wife and I have bought two brand new cars from you, 2012 Prius and 2014 Sienna, both sold to us by your wonderful previous employee Jeff Spies. Tony, Vince, Greg, Jeff Spies, and Randy are outstanding excellent examples of awesome customer service, and they deserve at the least a promotion and raise. From day one, our experiences and interactions with them have been nothing but FAR BEYOND superior, and they truly are a model with setting high standards for other dealerships/companies to follow. I was taught that actions speak louder than words, and character holds more weight than material things, so through their actions there is no doubt they truly love people and passionate with what they do. Their character shines bright with their strong work ethics and morals which trickles down from the top of the organization (Anderson Toyota)......They make Anderson Toyota shine as a whole and we are very grateful for them. Thank you and everyone at Anderson Toyota. From Marshall Reeves, Durand IL 815-721-7811 Employment: WI Dept of Military Affairs

CARS
Marshall Reeves
Full Star Full Star Full Star Full Star Full Star
9-19-2019
Outstanding Customer Service at the Highest level

My wife and I have bought two brand new cars from you, 2012 Prius and 2014 Sienna, both sold to us by your wonderful previous employee Jeff Spies. Tony, Vince, Greg, Jeff Spies, and Randy are outstanding excellent examples of awesome customer service, and they deserve at the least a promotion and raise. From day one, our experiences and interactions with them have been nothing but FAR BEYOND superior, and they truly are a model with setting high standards for other dealerships/companies to follow. I was taught that actions speak louder than words, and character holds more weight than material things, so through their actions there is no doubt they truly love people and passionate with what they do. Their character shines bright with their strong work ethics and morals which trickles down from the top of the organization (Anderson Toyota)......They make Anderson Toyota shine as a whole and we are very grateful for them. Thank you and everyone at Anderson Toyota. From Marshall Reeves, Durand IL 815-721-7811 Employment: WI Dept of Military Affairs

GOOGLE
Sue Lungstrom
Full Star Full Star Full Star Full Star Full Star
9-18-2019
Sue Lungstrom

Fast service! Pleasant employees!

YELP
Carolina S.
Full Star Full Star Full Star Full Star Full Star
9-18-2019
Carolina S.

Randy took care of me when I brought in my car for the coolant to be topped off. He also topped off my washer fluid and didn't charge me anything for either! He was so nice and helpful, I was pleasantly surprised it was done at no cost. If I lived here, this would be my go to place! Thank you, randy!

CARS
Becky
Full Star Full Star Full Star Full Star Full Star
9-17-2019
Best car buying experience ever!

Michael and Matt were kind and courteous during the entire buying experience. They brought each of the cars we wanted to look at right up to the door for us to test drive. They offered us refreshments numerous times throughout the process. Everything went smoothly and it was a great experience buying from them!

DEALERRATER
Becky
Full Star Full Star Full Star Full Star Full Star
9-17-2019
Best car buying experience ever!

Michael and Matt were kind and courteous during the entire buying experience. They brought each of the cars we wanted to look at right up to the door for us to test drive. They offered us refreshments numerous times throughout the process. Everything went smoothly and it was a great experience buying from them!

CARS
Kendra
Full Star Full Star Full Star Full Star Full Star
9-16-2019
New Car Purchase

Ryan Svatos was a wonderful representation of the Anderson auto group. He helped my fiance and I find the perfect Camry for us. I was very stressed out about trading my Jeep in and going out of my comfort zone and getting into a car. But after just the first weekend in my new Camry I could not be happier with our purchase. Thanks so much Ryan!

GOOGLE
james kleine
Full Star Full Star Full Star Full Star Full Star
9-16-2019
james kleine

Good service in clean environment.

DEALERRATER
Kendra
Full Star Full Star Full Star Full Star Full Star
9-16-2019
New Car Purchase

Ryan Svatos was a wonderful representation of the Anderson auto group. He helped my fiancé and I find the perfect Camry for us. I was very stressed out about trading my Jeep in and going out of my comfort zone and getting into a car. But after just the first weekend in my new Camry I could not be happier with our purchase. Thanks so much Ryan!

GOOGLE
Jose Hernandez
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Jose Hernandez

Very helpful and straight to the point

DEALERRATER
Surprise
Full Star Full Star Full Star Full Star Empty Star
9-15-2019
Times are a changing

What a pleasant surprise!! We were “expecting” the typical image some folks have of a fast talking sales person trying to sell,sell,sell! Started working with Shelby a month or so back and found her to be refreshing to work with! Very pleasant and knowledgeable with no high pressure to purchase!! Nice experience thanks to Shelby!!

CARS
Surprise
Full Star Full Star Full Star Full Star Empty Star
9-15-2019
Times are a changing

What a pleasant surprise!! We were "expecting" the typical image some folks have of a fast talking sales person trying to sell,sell,sell! Started working with Shelby a month or so back and found her to be refreshing to work with! Very pleasant and knowledgeable with no high pressure to purchase!! Nice experience thanks to Shelby!!

DEALERRATER
Rav guy
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Very helpful

The sale went well. I was a little confused by the financing figures at first but it all worked out as expected in the end.

CARS
Rav guy
Full Star Full Star Full Star Full Star Full Star
9-14-2019
Very helpful

The sale went well. I was a little confused by the financing figures at first but it all worked out as expected in the end.

GOOGLE
David Rodriguez
Full Star Full Star Full Star Full Star Full Star
9-13-2019