Anderson Toyota DealerRater Consumer Satisfaction Awards

Testimonials

DEALERRATER
sarahdanielletattoo
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Best experience I’ve ever had leasing a car! They made it...

Best experience I’ve ever had leasing a car! They made it fun and shared my excitement, as well as making it easy and comfortable.

DEALERRATER
Phil & Savi
Full Star Full Star Full Star Full Star Full Star
1-16-2020
First purchase at Lexus of Rockford!

I've always serviced my LS430 here at Lexus of Rockford. The service here has always been great. At the same time while waiting for my car to be serviced, I like to scope out the cars they have in the lot. The cars here are always top notch or at least in very good condition compared to other dealerships. I'm like a kid in a candy store when I'm here. While I wasn't looking to purchase anything brand new yet, I've stumbled upon a used RX450 hybrid. Agent Mike came out right away as I was checking out the RX. Took it for a test drive and immediately fell in love, (not with Mike, with the car lol. But I assure you he is an awesome dude and good looking as well). So we did some paperwork but there were some obstacles in the way and it was also late on a Saturday night. So here comes Ben (the best finance manager in town), assuring my wife and I that he would be working on the paperwork first thing Monday morning. Monday morning comes and we received a text from Mike and Ben that everything was all good and we could come pick up the vehicle. The service here has always been phenomenal and we are digging who they have on the management team. Looking forward to purchasing another vehicle here in the near future. Thank you Lexus of Rockford! You guys rock!

DEALERRATER
pipemajorbob
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Purchased a 2019 Highlander

Excellent working with Trent Edgren. It took 4 visits to decide, and his patience and professionalism were outstanding throughout. Spent as much time as we needed to orient ourselves to the electronics in the car when we picked it up.

DEALERRATER
JK
Full Star Full Star Full Star Full Star Full Star
1-14-2020
This is the second car we have bought with Frank’s help!...

This is the second car we have bought with Frank’s help! This time it was a birthday gift for my husband! Frank and the staff we incredibly helpful, making sure we got everything my husband and ever wanted in a truck! If you need a car, Frank’s your guys!

DEALERRATER
Chuck Corso
Full Star Full Star Full Star Full Star Full Star
1-14-2020
In my opinion Anderson Toyota Lexus is the Crown Jewel of...

In my opinion Anderson Toyota Lexus is the Crown Jewel of the Anderson Automotive Group. I was very impressed with everything, for the first time I didn’t have buyer’s remorse when buying a car.

CARS
JK
Full Star Full Star Full Star Full Star Full Star
1-14-2020
This is the second car we have bought with Frank's help!...

This is the second car we have bought with Frank's help! This time it was a birthday gift for my husband! Frank and the staff we incredibly helpful, making sure we got everything my husband and ever wanted in a truck! If you need a car, Frank's your guys!

CARS
Chuck Corso
Full Star Full Star Full Star Full Star Full Star
1-14-2020
In my opinion Anderson Toyota Lexus is the Crown Jewel of...

In my opinion Anderson Toyota Lexus is the Crown Jewel of the Anderson Automotive Group. I was very impressed with everything, for the first time I didn't have buyer's remorse when buying a car.

DEALERRATER
Jlc
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Great experience. Staff were knowledgeable and welcoming...

Great experience. Staff were knowledgeable and welcoming and took the time to answer my questions and make sure I was satisfied and comfortable with my choice.

GOOGLE
Sue Dieckhaus
Full Star Full Star Full Star Empty Star Empty Star
1-13-2020
CARS
amandajanitzky
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Frank was very personable and knowledgeable about what we...

Frank was very personable and knowledgeable about what we were looking for. He went out of his way to accommodate our schedule so we could get the purchase done.

GOOGLE
Josh Few
Full Star Full Star Full Star Full Star Empty Star
1-11-2020
DEALERRATER
Daniel
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Prius Purchase

In the age of internet car sales/price matching etc, the entire experience at Anderson Toyota was great (surprisingly quick too) from start to finish. Andrej is a great, no nonsense, salesmen. Tony was similarly straight forward and helpful.

DEALERRATER
amandajanitzky
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Frank was very personable and knowledgeable about what we...

Frank was very personable and knowledgeable about what we were looking for. He went out of his way to accommodate our schedule so we could get the purchase done.

GOOGLE
Drew Olinger
Full Star Full Star Full Star Full Star Full Star
1-11-2020
CARS
Jlc
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Great experience. Staff were knowledgeable and welcoming...

Great experience. Staff were knowledgeable and welcoming and took the time to answer my questions and make sure I was satisfied and comfortable with my choice.

DEALERRATER
Ted S.
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Frank, Andy and Tony made it an easy and enjoyable buying...

Frank, Andy and Tony made it an easy and enjoyable buying experience. Frank has great product knowledge and took the time to explain how all the new technology works. They all made me feel like my business was important to them. That’s something that seems harder to come by these days. Love my new Highlander!

DEALERRATER
Buster
Full Star Full Star Full Star Full Star Full Star
1-8-2020
I feel Frank was an excellent salesman that put me at...

I feel Frank was an excellent salesman that put me at ease... I wasn’t nervous about purchasing and I didn’t feel hassled! Thank you....

CARS
Ted S.
Full Star Full Star Full Star Full Star Full Star
1-8-2020
Frank, Andy and Tony made it an easy and enjoyable buying...

Frank, Andy and Tony made it an easy and enjoyable buying experience. Frank has great product knowledge and took the time to explain how all the new technology works. They all made me feel like my business was important to them. That's something that seems harder to come by these days. Love my new Highlander!

CARS
Buster
Full Star Full Star Full Star Full Star Full Star
1-8-2020
I feel Frank was an excellent salesman that put me at...

I feel Frank was an excellent salesman that put me at ease... I wasn't nervous about purchasing and I didn't feel hassled! Thank you....

CARS
BEHAPPY1
Full Star Full Star Full Star Full Star Full Star
1-7-2020
I was a hard customer but Frank Bleers and Andy were very...

I was a hard customer but Frank Bleers and Andy were very patient with me. I have the car of my dreams and I couldn't be happier.

CARS
bearzchik
Full Star Full Star Full Star Full Star Full Star
1-7-2020
The people at Anderson are exceptional! Frank Bleers is...

The people at Anderson are exceptional! Frank Bleers is the absolute best. He is patient, friendly and honest. I would send everyone I know to see Frank. I won't buy a car anywhere else!

CARS
Lori.compton.rn
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Excellent service.Frank was friendly, patient and...

Excellent service. Frank was friendly, patient and knowledgeable. Answered all our questions. Very happy with our experience. Will certainly be back and recommend to friends.

DEALERRATER
Lori.compton.rn
Full Star Full Star Full Star Full Star Full Star
1-7-2020
Excellent service.Frank was friendly, patient and...

Excellent service. Frank was friendly, patient and knowledgeable. Answered all our questions. Very happy with our experience. Will certainly be back and recommend to friends.

DEALERRATER
BEHAPPY1
Full Star Full Star Full Star Full Star Full Star
1-7-2020
I was a hard customer but Frank Bleers and Andy were very...

I was a hard customer but Frank Bleers and Andy were very patient with me. I have the car of my dreams and I couldn't be happier.

DEALERRATER
bearzchik
Full Star Full Star Full Star Full Star Full Star
1-7-2020
The people at Anderson are exceptional! Frank Bleers is...

The people at Anderson are exceptional! Frank Bleers is the absolute best. He is patient, friendly and honest. I would send everyone I know to see Frank. I won’t buy a car anywhere else!

GOOGLE
Jacque LaGrene
Full Star Full Star Full Star Full Star Full Star
1-6-2020
DEALERRATER
ghender426
Full Star Full Star Full Star Full Star Full Star
1-6-2020
The follow up and service commitment by the salesman...

The follow up and service commitment by the salesman Frank has been excellent He has been great Before & After the sale Andy the sales manager almost lost this sale also but through communications with him directly we made it happen

CARS
ghender426
Full Star Full Star Full Star Full Star Full Star
1-6-2020
The follow up and service commitment by the salesman...

The follow up and service commitment by the salesman Frank has been excellent He has been great Before & After the sale Andy the sales manager almost lost this sale also but through communications with him directly we made it happen

CARS
HansenFamily5
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Great overall experience buying new vehicle

We had a great experience working with Matt, Eric and Ben purchasing our new 2020 Sienna and trading in our current vehicle. We would definitely purchase from this dealership again. The final price walking out the door was a excellent deal and value.

CARS
Bridget
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Friendly people and great service!

Everyone we had worked with in the purchase of our new vehicle was friendly and took the time to go through things. Service was great!

DEALERRATER
HansenFamily5
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Great overall experience buying new vehicle

We had a great experience working with Matt, Eric and Ben purchasing our new 2020 Sienna and trading in our current vehicle. We would definitely purchase from this dealership again. The final price walking out the door was a excellent deal and value.

DEALERRATER
Bridget
Full Star Full Star Full Star Full Star Full Star
1-4-2020
Friendly people and great service!

Everyone we had worked with in the purchase of our new vehicle was friendly and took the time to go through things. Service was great!

GOOGLE
Kyle Bennehoff
Full Star Full Star Full Star Full Star Full Star
1-4-2020
CARS
kschroepfer
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Frank worked terrific with my tight schedule

Frank went above and beyond. One of my major reasons for buying a car from Toyota was Franks willingness to supply the "extra time" to work with my wife and I in selecting a vehicle. Even once the purchase was made, he spent extra time making sure we were checked out and comfortable with the vehicle. Even days after taking delivery he called to answer any questions or concerns. Great job Frank.

CARS
LFey0418
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Great job Frank!

Frank was very helpful and hard working in helping us locate a car for our son. He was willing to put in the extra effort to make sure we were completely satisfied.

DEALERRATER
kschroepfer
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Frank worked terrific with my tight schedule

Frank went above and beyond. One of my major reasons for buying a car from Toyota was Franks willingness to supply the "extra time" to work with my wife and I in selecting a vehicle. Even once the purchase was made, he spent extra time making sure we were checked out and comfortable with the vehicle. Even days after taking delivery he called to answer any questions or concerns. Great job Frank.

DEALERRATER
LFey0418
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Great job Frank!

Frank was very helpful and hard working in helping us locate a car for our son. He was willing to put in the extra effort to make sure we were completely satisfied.

DEALERRATER
julieivanuck
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Andrej was great to work with. He was able to find the...

Andrej was great to work with. He was able to find the look that we wanted and was great with the negotiations. He was responsive to our needs. I would highly recommend him and would definitely check back if we need to make another vehicle purchase in the future.

DEALERRATER
john.pennycombs85
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Awesome!!!

Professional and yet very personal. Firm handshake and great eye contact. Would recommend to family and friends We felt like they really wanted to meet our vehicle needs locally.

CARS
SPuckett
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Great experience!

I am so happy with the service that I was given at Toyota! I was able to get a great deal on a new car. Frank and Tony both worked to make sure I got the best deal and loan possible. Was able to get rid of 2 old cars that barely ran for my new RAV4. Thank you for all the help in getting me a new safe car for my family.

DEALERRATER
SPuckett
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Great experience!

I am so happy with the service that I was given at Toyota! I was able to get a great deal on a new car. Frank and Tony both worked to make sure I got the best deal and loan possible. Was able to get rid of 2 old cars that barely ran for my new RAV4. Thank you for all the help in getting me a new safe car for my family.

CARS
john.pennycombs85
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Awesome!!!

Professional and yet very personal. Firm handshake and great eye contact. Would recommend to family and friends We felt like they really wanted to meet our vehicle needs locally.

CARS
julieivanuck
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Andrej was great to work with. He was able to find the...

Andrej was great to work with. He was able to find the look that we wanted and was great with the negotiations. He was responsive to our needs. I would highly recommend him and would definitely check back if we need to make another vehicle purchase in the future.

DEALERRATER
mlentini7
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Ben, Keith, and the team got me in and out quick with the...

Ben, Keith, and the team got me in and out quick with the exact car I wanted. They went above and beyond, even delivering the vehicle to my garage as a surprise for my wife. I plan on buying any future cars for Anderson and highly recommend this team.

DEALERRATER
Joe
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Hate car shopping

I really hate car shopping but due to an accident needed a car. Was made easy, no pressure, worked to understand my needs and likes, explained the cars I considered openly and honestly. Picked a great car, that I normally would have looked past. Whole experience was great.

GOOGLE
Hector Bustamante
Full Star Full Star Full Star Full Star Full Star
12-30-2019