ToyotaCare and ToyotaCare Plus Features and Differences in Rockford, IL
Upon the purchase or lease of a new Toyota at Anderson Toyota in Rockford, you'll encounter two maintenance programs: ToyotaCare and ToyotaCare Plus. ToyotaCare is a complimentary plan covering basic service needs during an initial ownership period, while ToyotaCare Plus is an optional paid extension that continues coverage beyond this period in various term lengths and mileage limits.
What ToyotaCare Includes
ToyotaCare provides factory-scheduled maintenance at no additional cost for the first two years or 25,000 miles1 of ownership, whichever comes first. This includes oil changes, tire rotations, fluid level adjustments, and multi-point vehicle inspections performed at your Toyota dealership. The plan also includes 24-hour roadside assistance for two years with unlimited mileage, covering services like towing, battery jump-starts, flat tire changes, lockout assistance, and fuel delivery.
The complimentary maintenance follows Toyota's recommended service schedule, typically requiring visits every 5,000 or 10,000 miles, depending on your specific model and driving conditions. These scheduled services help ensure your vehicle maintains its warranty coverage and continues operating efficiently on drives to Blackhawk Springs Forest Preserve during the crucial break-in period.
How ToyotaCare Plus Extends Your Coverage
ToyotaCare Plus allows you to purchase additional maintenance coverage beyond the standard two-year period. The plans are available in various terms and mileage combinations, offering flexibility based on how long you plan to keep your vehicle and your typical driving patterns. While this package comes in several tiers, you can choose plans that go up to five years or 75,000 miles2.
This extended plan continues the same types of services included in the original ToyotaCare: oil and filter changes, tire rotations, multi-point inspections, and other factory-scheduled maintenance items at our Service Department. Roadside assistance also extends for the duration of your chosen plan, providing continued peace of mind for breakdowns or emergencies on Route 20.
Key Differences Between the Plans
The primary distinction is that ToyotaCare is automatically included with new vehicle purchases at no extra charge, while ToyotaCare Plus requires a separate purchase decision and payment. The standard plan is uniform for all new Toyota buyers, whereas ToyotaCare Plus offers multiple tiers, allowing customization based on individual needs.
Another difference involves timing. You receive ToyotaCare immediately with your vehicle purchase, but ToyotaCare Plus must typically be purchased before your standard plan expires, though some dealerships may have specific enrollment windows or requirements.
Cost structure also separates the two programs. ToyotaCare has no out-of-pocket expense for covered services during its term. ToyotaCare Plus involves an upfront payment that varies based on the selected coverage duration and mileage limits, though this prepayment can provide savings compared to paying for individual service appointments over time.
Considerations for Your Decision
Whether ToyotaCare Plus makes sense depends on several factors. Consider how long you typically keep vehicles—if you trade in or sell before the standard coverage expires, the extended plan may not provide value. Evaluate your annual mileage to determine which mileage tier aligns with your driving habits.
The cost of ToyotaCare Plus should be weighed against the anticipated expense of paying for maintenance services individually. Factor in local labor rates and the frequency of required services for your particular model. Some owners appreciate the convenience and budgeting simplicity of prepaid maintenance, while others prefer to pay as they go.
Both plans require service completion at Toyota dealerships, which ensures technicians familiar with your vehicle perform the work using appropriate parts and procedures. This requirement maintains consistency but limits flexibility compared to using independent mechanics.
Understanding these programs helps you make informed decisions about maintaining your Toyota throughout your ownership experience. The standard ToyotaCare provides a solid foundation for initial vehicle care, while ToyotaCare Plus offers a path to continue that coverage for those who find value in extended maintenance planning. If you have any more questions, give us a call!
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Testimonials
“ They fixed everything in a timely manner, and the service people are very pleasant to work with. ”
“ We want to express our deepest gratitude to Kyle and Brad for their invaluable assistance in resolving the issue with the parasitic drain. Your expertise and dedication have made a significant difference, and we truly appreciate your efforts. ”
“ Anderson Toyota provided scheduled service for our Rav 4 hybrid. The service team greeted us politely and guaranteed the proper service needed for the car would be done efficiently and professionally… It was. We are very satisfied. ”
“ Excellent service!!! My husband and I worked with Eloy. From start to finish, the process was smooth, stress-free, and enjoyable. Eloy was incredibly knowledgeable and took the time to thoroughly explain all the features of our vehicle, making sure we felt comfortable and confident with our purchase. He was patient, professional, and genuine. We truly appreciate the outstanding customer service and highly recommend working with Eloy! Beautiful car! ”
“ Wonderful experience! Trent was extremely helpful and I love my new malibu! ”
“ Got referred To Anderson Toyota by a really good friend. Got a truck today thanks from the help of Dave and Ricky. Highly recommend! ”
“ Great experience!! Frank was great!! ”
“ I had an appointment today with Seana . Very very disappointed . She was aware of how much I'm willing to spend and what I'm looking for I expressed everything thru texts day before. She said don't worry we have 7 lots to pick from we will find something . Yet when I got there she was ready for me I gave her all information about cars they have for sale on lots . And all 3 were sold same day she said . Wow ! I was shows a car that was 3 thousand dollars more then I could afford yet all the other car were sold same day ! I guess maybe if you are a person of color or have an accent or might not have 15, 000$ at least to spend on a car don't go there. Very disappointed! ”
“ Visiting the Anderson Toyota team is always a good & smooth experience. They’re quick and friendly! ”
“ Service person Casey GANTZ did a great job taking care of my car as far as getting me in and making sure all that was needed was taken care of. Great job ”
“ Ryan Svatos did a nice taking care of my wife and I on a new vehicle purchase. Made himself available during and after business hours. Even when he was home sick. He seems to care about the customer. I’d recommend him to family and friends. ”
“ I purchased my Toyota last year from Anderson and have been so happy taking my car to Anderson for scheduled service. Everyone is so professional and take such great care of your car! I highly recommend them for your Toyota car care needs! ”
“ Seana! You made our day! We love our 2026 rav4 ”
“ Absolutely amazing experience very informative! ”
“ Shoutout to Ryan for turning a car purchase into a smooth experience. No pressure and no mysterious fees. I drove away with a great car. ”
“ Dave was great. Went on a busy Saturday and he was patient and knowledgeable. I came out with a new car. Also thanks to Brandon ”
Outstanding support in showing cars and understanding
“ Outstanding support in showing cars and understanding vehicle functionality. Purchase process through and complete. Thank you ”
“ Always professional and quick ”
“ I am ALWAYS satisfied when I deal with Anderson Service Department. A well-run operation from start to completion, and they truly do stand behind their work without hesitation. The Service Desk folks, especially Greg, are completely committed to getting you the right solution, with no up-sell, unless needed. In fact, more than a few times they have said “No, you don’t need that…just this.” BTW: I started coming to Anderson with my first Toyota - a CORONA. ”
“ Don Smith at Anderson Toyota was GREAT to work with.. fantastic!!! Go see him today, he'll set you up. ”
“ They were great. They hooked me up with a loaner when my BZ4X had an EV fault and had my car fixed in 2 days. ”
“ Very courteous people took great care of us ”
“ Always quick and friendly. I have brought in my car for services a few times now and will continue to in the future. Great team to work with. ”
“ Anderson toyota service went above and beyond to meet my needs. Treated me like very valued customer. ”
Gives the best deals and Eloy is fantastic to work with.
“ Gives the best deals and Eloy is fantastic to work with. Does his best to get what you want. ”
“ Always friendly as well as helpful. Never let me leave without making sure I know everything I need to as well as understanding. Answers any questions I have. ”
“ I had a fantastic experience at Anderson Toyota and couldn’t be happier with my purchase. The entire process was smooth, transparent, and completely stress-free. A huge shoutout to Ryan, who was knowledgeable, patient, and genuinely helpful from start to finish. They took the time to answer all my questions, listened to what I was looking for, and never made me feel pressured. The team was professional and welcoming, and everything was explained clearly with no surprises. I drove off feeling confident that I got a great deal and exactly the right car for my needs. If you’re looking for excellent customer service and an easy car-buying experience, I highly recommend Anderson Toyota and ask for Ryan! ”
Don was very helpful and courteous - couldn’t ask for a
“ Don was very helpful and courteous - couldn’t ask for a better first time dealership experience!!!! ”
“ Very quick and direct car buying process ”
“ I always receive quick, cordial, reliable service at Anderson Toyota. ”
“ Noah was great. Got me a nice 4Runner. ”
“ Frank (keke) Bleers was fantastic! I recommend Anderson Toyota - working with him, Andy and Brandon! ”
“ Awesome experience! Frank is an amazing sales person! Thank you Ricky for introducing us to him! ”
“ I’m really happy with your service and also with my Toyota Camry Hybrid ”
“ I enjoy the courteous people at Anderson Toyota; they do try to please. However, my advice is don't make an appointment at eleven o'clock in the morning because the automotive technicians go to lunch at twelve and you are left sitting, waiting. Otherwise, everything was good. ”
“ Required intervention from Sales and Management to get the Service Advisor to do the work correctly and as it was sold. It shouldn’t be that hard. ”
1 ToyotaCare covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first, and 24/7 Roadside Assistance is for 2 years/unlimited mileage (note: ToyotaCare for Mirai is 3 years/35,000 miles and Roadside Assistance for Mirai, bZ, bZ4X, Prius, Prius Prime and Prius Plug-in Hybrid is 3 years/unlimited mileage). Roadside Assistance does not include parts and fluids, except limited emergency gas delivery. Towing distance up to 25 miles. Restrictions apply. Available in the continental U.S. and Canada. See Toyota dealer for details and exclusions.
2 The purchase of a ToyotaCare Plus agreement is optional, cancelable (subject to specific agreement terms) and not required to obtain credit. Available through participating Toyota dealers and Toyota Financial Services at www.toyotafinancial.com/ppm. Toyota vehicles are eligible if the vehicle was eligible for the no cost 2yr/25k ToyotaCare plan and if the odometer reads 31,000 miles or less and is within 37 months of date of first use. Date of first use is when your new vehicle is first put into service. Vehicle is considered new at date of first use if the vehicle has 799 miles or less on the date vehicle was first put into service. Coverage of major and minor services varies by plan purchased. Certain Toyota vehicles may already include 24/7 Roadside Assistance program depending on vehicle’s Safety Connect® features. If vehicle already has 24/7 Roadside Assistance, no additional roadside assistance benefit will be provided with the purchase of a ToyotaCare Plus contract. The use of a synthetic grade engine oil may be indicated for your vehicle. Synthetic oil and filter changes may be required less often. Consult your vehicle’s scheduled maintenance guide for factory-recommended oil grade and service intervals. For complete program terms, conditions, and restrictions, see your participating Toyota dealer or visit www.toyotafinancial.com/ppm. Product not available in all states. Valid only in the continental U.S. ©2024 Toyota Motor Insurance Services, Inc. Toyota Financial Services is a service mark used by Toyota Motor Insurance Services, Inc. (TMIS) and its subsidiaries. Voluntary Protection Products are administered by TMIS or a third party contracted by TMIS.
“ Love Toyota brand in general only place I’ll trust taking my car for repairs or buying one. ”