Toyota Service Center in Rockford, IL
Service Hours
866-382-4418
| Monday | 7:30 am - 6:00 pm |
| Tuesday | 7:30 am - 6:00 pm |
| Wednesday | 7:30 am - 6:00 pm |
| Thursday | 7:30 am - 6:00 pm |
| Friday | 7:30 am - 6:00 pm |
| Saturday | Closed |
| Sunday | Closed |
Testimonials
“ I had a really great experience with my sales rep Dave. He was very kind and helpful. I also had a very fruitful conversation with the manager Brandon. He gave me a lot of information about the business and truly made me feel welcome. Would recommend this place to anyone looking for a business that values its customers! ”
“ Frank is amazing! ”
“ We found that Ryan Svatos, Andy Brouer, Brandon Campbell all employees to be exceptional when we came in to purchase a 2009 Toyota Corolla S for our youngest son. He wasn't pushy with the sales tactics and was quite personable, willing to listen to our crazy, funny family stories of our kids growing up, etc. Ryan and Brandon were both fun to work with, and very generous. Ryan bought us drinks from the soda machine and Brandon gave me a spring water from his personal supply, as well as offered me a $2 bill because I was admiring it..........Thank you, all. We are very happy. Have a great month of sales always. We will be back at a future date for another vehicle. ”
“ Matt and Carlos were great! Matt took the time to explain everything to me. He was reassuring about figuring out what the issue is with my car. Thank you! ”
“ Alan and Frank were absolutely phenomenal. They were so friendly, informative, helpful, and I felt very supported during this process of getting a car. ”
“ This week I was helped by Seana Renteria to find the best car for me! The car I wanted had not arrived yet and she worked quickly to find out where it was and to have it delivered. Seana told me immediately when it arrived and she even stayed late to see us through the deal. She was very kind, easy to work with, and professional. I highly recommend seeing her for your next car, and going to Anderson Toyota in general as their service all around was wonderful. ”
“ We had a positive experience at this Toyota dealership. Every person we interacted with was very helpful. Seana Renteria our sales consultant has been great every step of the way. She is relatable, fun, and kind. The business manager Ben Bleed was great to work with. He was courteous and friendly. He gave us options and explained the process. Both made the process smooth. Best dealership interaction- highly recommend. ”
“ Frank and the team here at Toyota found me the vehicle that I want it specifically at a great deal. Everyone was kind and courteous and made sure my needs were met. Gave me a fair trade in value for my old vehicle and got me a decent for the market apr on my new car loan. Anderson Toyota does not disappoint as this is my second vehicle purchased from them. Highly recommended ”
“ I had a great experience when purchasing my 2023 Chrysler Pacifica today! My situation was a little crazy, and these guys were great the entire time. Ryan Svatos was my kick-ass salesman. Joe, Andy, and Ben were all wonderful, too. They all worked together to get me into my new vehicle. Also, they are all super friendly and funny. It made the whole process that much better. When I have to buy a car again, I will only go to these guys. I highly recommend! ”
“ I’ve never bought a car from Anderson Toyota but I have brought my Toyotas in for service. I have nothing but good things to say about the service department. However, the reason for my review is to publicly recognize one of the sales guys. I sat and listened to Don Smith talk to a couple who was probably late 60’s and he was so polite, made sure they understood everything, and it was very obvious he wasn’t trying to take advantage of them. He was honest (which you don’t see a lot when it comes to car sales). I would trust buying a car from Don Smith. ”
“ Everybody at the dealership was great and it a smooth transaction. Frank and Joe know their business and make it easy as can be...no pressure and make the whole process with no hassles. ”
“ Dylan the salesman was very helpful and knowledgeable with helping me buy my vehicle. He answered all questions and was very patient with me. I would recommend anyone to go to Anderson Toyota! Keep up the good work. ”
“ Dylan Lee was so kind, courteous, and knowledgeable. It was such a pleasure working with him. Thank you for making our new car such a good experience! ”
Don was extremely helpful and you can tell he's been
“ Don was extremely helpful and you can tell he's been doing this for a while. Fast and knowledgeable, happy to work with him. ”
I just bought a 2024 RAV4 from the salesman at Anderson
“ I just bought a 2024 RAV4 from the salesman at Anderson Toyota his name was lEloy he was excellent he went out of his way to find the car that I was looking for and he was with me every step of the way would highly recommend him at Anderson Toyota . ”
“ Seana, (& Brandon & Ben) were extremely helpful and took great care of my business needs. I highly recommend working with them! ”
“ Seana, Brandon, and Ben were extremely helpful and considerate of what specifically I was looking for! I WILL be working with them again. Thanks again! ”
Don was very friendly and helpful!
“ Don was very friendly and helpful! Did his best to help me get the best deal I could and worked with my budget! ”
“ I worked with Trent and my experience was amazing! He worked with me on my monthly payments making them affordable and answered all my questions with details. I highly recommend working with him! ”
“ Frank was amazing so was ben will always come back thank you ”
“ Great overall experience! They didn't have exactly what I was looking for when I went in but offered to help me get what I wanted. Had to wait some time but definitely worth the wait! I worked with Ryan who was very helpful, informative, and honest. He helped explain things in detail and ensured I understood them. He was also very personable and definitely took the time to connect and get to know you. He was very knowledgeable on the vehicle and also helped thoroughly walk through the different features in the car which was very helpful and much appreciated. Brandon in finance made the process very smooth as well. He took the time to connect and ensure things were understood. He also took the time to thoroughly explain things as needed as we went through all the paperwork. They never made me feel rushed nor pressured to make any decisions, they were very patient, understanding, and easy to work with. Highly recommend this dealership, they truly care about their customers! ”
“ Easy to schedule, great service, excellent communication. ”
“ Fantastic experience. Frank and Brandon made the whole experience pleasant, efficient, and enjoyable! ”
“ Frank helped me purchase a 2025 used Kia Niro. I was looking for a newer version of my 2018 Niro and found this one on the Toyota lot. It's working great for me and I appreciate his help in making the process easy. ”
“ Nice clean facility. Friendly environment and quick service with an appointment. ”
“ Friendly staff satisfied with my visit helped me understand what else needed to get done. ”
“ I've always had a great experience with Anderson Toyota. The service staff is friendly, professional, and easy to work with, and they've consistently treated me with respect and kept me informed throughout the service process. The quality of the work has been excellent, and I appreciate that the team takes the time to answer questions and make sure everything is handled correctly. It's clear they care about customer service and building long-term relationships with their customers. Overall, a great service department and a team I would recommend to others. ”
“ Everything was well done and timely excellent place ”
“ Anderson Toyota and my salesperson, Ryan did a fantastic job of helping me to select my new 2026 Toyota C-HR SE. Been taking my Toyota to Anderson's for service since I moved back to Rockford five years ago. Since this is my first EV, I appreciated Ryan taking the time to acclimate me to the vehicle, charger, sinking Apple Car play and much, much more. I researched eight different EVs and this one came out on top. Highly recommend the car and the dealership! Thanks!!! ”
“ Excellent service friendly professional and helpful thank you 💯 ”
“ I bought/ordered a 4Runner in 2021 from Frank at the dealership. Awesome experience. I had to wait a little bit to get it but it was definitely worth it. We recently stopped in to discuss options due to my wife's lease coming to an end with a different dealership. Frank set her in a beautiful Lexus and even managed to sell me one too haha. It was actually the excellent trade-in amount they offered me on the 4Runner. So I have bought three cars now from Toyota/Lexus and they've all been from Frank. He doesn't have the stereotypical car salesman personality. He's a good guy and I know he'll shoot me straight when I need something. That's why I go back to him every time. I think if more dealerships sought out and retained employees with his personality type people would be more comfortable buying cars from dealerships. My wife and I consider Frank a personal friend and will definitely use him for any future vehicle purchases. If you're looking for a car and want to no BS experience, Frank is your man. ”
“ Always greeted by a friendly in eligible staff ”
Bill was a great help and salesman.
“ Bill was a great help and salesman. Not the least bit pushy and made it such a smooth transaction. Even Lexus dealer itself was just painless. There was no like shenanigans are back-and-forth or anything. ”
Eric and Ben did a great job in helping my Mom get into
“ Eric and Ben did a great job in helping my Mom get into an affordable car for her. Their understanding and care in helping her was above and beyond. Highly recommend them for your next auto purchase. They treat you like family! ”
“ The draft is always friendly and helpful. ”
“ Had to wait a long time to find out the cost, & then again, waited a long time to get a simple backup lightbulb changed, and the cost was high, too, $57! Driving away I found my leather stirring wheel had a big scrape on it that was NOT there before; obvious that whoever was driving my van had a tool or something in their hand to have caused the scrape. Mechanics need to be more careful when driving customer’s vehicles! In the past I have had nothing but good experiences with this dealership service. ”
“ Always have full confidence in the services provided by Anderson Toyota. On Monday I took my 2013 Toyota Highlander in for service, oil change, and overall inspection. Service was done in a reasonable time, as usual. That evening when I turned on the headlights the right front light did not come on. The next day I returned to Anderson and talked to Greg, who took care of my car on Monday. I told him I was surprised that the tech did not check the lights. He said they would look at it. In 15 minutes a new headlight was installed at no charge. This is what I call "taking care of the customer." They turned a wrong into a right. Thank you for a great customer experience. ”