Customer Testimonials

Larry and Mark always are the best! In fact, this most recent visit, I barely got my paper read and the car was DONE!!! Cheryl A. Marshall

I had a wonderful purchase experience. Guy, our salesman, and Randy the manager, were great to work with. This is the 2nd vehicle we have purchaced, within a year, fron Anderson. Great company, great service and most important, great people! Thank you, Dorian and Karen Frazier

Don Smith is an excellent salesman and because of his honesty, patience and perservance we purchased the toyota 4runner. He was so helpful explaining each vehicle we wanted to drive and explained everything we wanted to know. His manager Devin was also very helpful and we appreciated all he did. Don kept the communication open even after we had decided to buy another brand, he still called on Monday and asked what we had purchased. We had decided to stay with Toyota and were going to call him. After the purchase he has explained everything in detail and even called today to ask if we have any more questions. Its great your dealership has a PR dept and we appreciated all the follow-up calls from Aaron--he is so enthusiastic and willing to answer any questions also.. You can be so proud of your dealership and everyone who works there and also the service dept as they are all so helpful and polite to the customer. Thank you to everyone there--we are so happy with our new 4runner and so thankful how it all worked out.

We have purchased 2 new Lexus vehicles in the past 2 weeks and we were trying to put new plates on our 2001 Toyota Avalon because our son was keeping this car. Our friends and family have purchased over 10 vehicles at the Anderson dealership and we have always had top notch service. We have enjoyed working with John Payne at Rockford Toyota for the past 9 years. He has always been proficient at getting the work done needed on our car and helpful when something was spotted that needed to be taken care of. Our son now has our Avalon and he will continue to get it serviced at the Toyota dealership. We were pleased but not surprised that John did not charge us to remove the license plate. That's the way Toyota does business in helping customers out with minor things. It's what keeps bringing us back to Anderson. Dave & Bev Klintworth

The best possible buying experience. We went shopping for a new 2011 Toyota Avalon at Anderson Toyota in Rockford, Illinois. We were treated with friendliness and respect. We were never high-pressured to purchase. They made sure that we got the car equipped exactly the way we wanted it. Not only did we get a great deal, the car was delivered the very next day. We will surely order from this dealership again in the future. Mr. and Mrs. L Witek

I recommend this dealer: Yes

My Review of Anderson Toyota:
David and his manager were kind, friendly and respectful of our wishes not to be harrassed by phone calls. Dave had good knowledge of the Rav4 and other models of cars. He spent time getting information for us as well as woking with the service department to be sure our car was ready for us and we were satisfied with it when we picked it up. He also has called to check for any questions that may have come up since our purchase. We had questions and Dave answered them for us. He also has been there to help us with a slight scratch on vehicle to get that fixed.
The loan officer was kind and courteous. He was very helpful with our questions. The process of obtaining the loan with Toyota went smoothly.
We would advise anyone who is car shopping to do business with Anderson.
Sincerely,
Bill and Florn Heintz